Brussels Airlines’ objective is to offer to their clients their ideal travel companion app which will help them in a personalized way all along their journey by sending them the right information at the right moment.
In order to precisely target their users’ expectations, Brussels Airlines’ and Tapptic’s teams gathered and worked for a long time to conceive the different functionalities of the app. It was also crucial to identify the most relevant mobile contact points in order to remain close to the customer’s journey.
On the other hand, our technical team preferred a development in Xamarin in order to guarantee a certain homogeneity between the different interfaces. That is the reason why the heart of the app is the same on iOS and on Android.
To download the app : www.brusselsairlines.com/en-be/misc/mobile_app.aspx
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